Sign In Solutions VMS
Getting the most out of Sign In Solutions VMS
How To Use The Gateway Portal
What type of stand or mount do I need?
What type of iPad can I use?
What badge printer should I buy?
How do I setup my badge printer?
Best Practices for Managing your iPads
How To Manually Push Theme and Experience Updates to the Kiosk App
How do I use Guided Access to Stop a Guest from Closing the App?
Why aren’t my iPads taking my latest changes?
Why is my iPad going to sleep?
How do I connect an iPad to my network through an Ethernet cable while charging it as the same time?
Account Features
This collection is the main repository for features found within VMS. Articles are categorized by their corresponding sections within the web portal.
Users and Permissions4 articles
Guestbook6 articles
Locations12 articles
Hosts7 articles
Kiosk Experiences21 articles
Registration Experiences6 articles
Themes1 article
Badges1 article
Emails and Notifications9 articles
Watchlists4 articles
Documents3 articles
Preferences and Account Information6 articles
Frontline Mobile App3 articles
How do I integrate OnGuard with Visitor Management?
How To Use Risk Insights
How To Use The Sign In Workspace Planner Connection
How To Use The Companion App
How to Use the Visitor Management and Compliance Integration
How do I Generate an API Token for a 3rd Party Integration?
How do I integrate with Microsoft Power Automate?
How To Integrate With Genetec
How do I provision/de-provision badges using an access control integration?
How do I set up my account to allow users to invite guests through Google Calendar?
How can I integrate with Microsoft Office 365 services
How To Use the Guest Connect Action
Guest Connect Use Cases and Possibilities
How does Sign In Solutions integrate with Salesforce?
How To Integrate With Eventbrite?
How to Integrate with Slack
How To Store Signed Documents Using Google Drive?
What integrations are possible with your account?
How to Integrate With Cisco ISE
How do I use the Outlook integration?
How To Invite Guests Using Google Calendar
Why are my hosts not receiving notifications?
Why is my guest's info not automatically appearing in GuestSign?
Why can’t I add a certain page in the Kiosk Experience Editor
Why are my guest details not autofilling on the iPad?
Why am I unable to print to a Brother Printer?
How do I Enable and Troubleshoot QR Code Scanning through the SIE Kiosk App?
Active Directory Upload Troubleshooting
Troubleshooting Steps for when no Hosts are Loading on a Kiosk (iPad) Device
Why am I unable to link my iPad to my account?
Why Am I Unable to Upload My Invite CSV?
Could Not Upload Invites Due to Validation Errors
CSV Seems to Be Malformed
Why are my users not able to see certain locations/templates in my account?
What are your service levels and response targets?Sign In Solutions Visitor Management service levels for platform-wide issues and response targets.