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How to use preparation and follow up time that is only activated by specific orders
How to use preparation and follow up time that is only activated by specific orders
Reg Gray avatar
Written by Reg Gray
Updated over a week ago

This guide is for Catering managers and Facility managers. It explains how to setup preparation and follow up time that is only activated by specific catering orders, how it works and how to use it.

Preparation and follow up time that is only activated by specific catering orders can be confusing for the bookers, and as such we generally recommend preparation and follow up time that is always activated, especially if you use catering for most of your meetings.

This guide is made with the 2019 admin ui. If you have an older ui you can still follow the steps, only the pictures are different.

Table of contents

Requirements

  • Catering manager rights in your Planner solution

  • Facility manager rights in your Planner solution

How to toggle the catering resources to require reparation and follow up time

Go to the "resources" tab under administration.

Choose the catering resource that needs preparation time and follow up time and click edit.

Click the tab "Availability"

Toggle "Requires preparation and follow up time". In this image, it is toggled on:

mceclip0.png

The amount of preparation and follow up time is configured on the meeting room.

Remember to click "Save"

How to set the meetings rooms up so the reparation and follow up time only activates with specific resources

Go to the "resources" tab under administration.

Choose the meeting room resource that needs preparation time and follow up time and click edit.

Click the tab "Availability"

Fill out "Preparation time" and "Follow up time". In this example there are 15 minutes of both.

mceclip3.png

Toggle "Requires preparation and follow up time". In this image, it is toggled on:

mceclip1.png

Remember to click "Save"

How to set the meetings rooms up so the reparation and follow up time always activate

Go to the "resources" tab under administration.

Choose the meeting room resource that needs preparation time and follow up time and click edit.

Click the tab "Availability".

Fill out "Preparation time" and "Follow up time". In this example there are 15 minutes of both.

mceclip4.png

Toggle "Requires preparation and follow up time". In this image, it is toggled off:

mceclip2.png

Remember to click "Save"

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