The Traction Guest Mobile App can track capacity numbers for your locations, encompassing both current sign-ins and expected Guests. Capacity limits can be set within the locations page of your web account and are then viewed through the Traction Guest mobile app. This knowledge article walks through how you can set up a max location capacity and how to view your capacity data through the app.
Related Content
How do I use the Traction Guest Mobile App?
How do I create an invite?
How do I set up a location?
Setting a Location Max Capacity
A max location capacity can be set for each individual location. This means that each setting is configured directly within the SETUP tab of each location you’d like to edit. To get there:
1. Click on the Locations Tab then the location you’d like to edit.
2. In the SETUP tab, scroll down to the Location Capacity limit.
3. Type in your max capacity number.
4. Optionally, enter a Notification Recipient Email, to alert individuals when capacity has been reached.
5. Click Save in the bottom-right corner.
NOTE: The max capacity takes both current sign-ins and expected invitees into account.
To learn more about setting up a location, click HERE.
To learn more about creating an invite, click HERE.
Tracking your location Capacity
Now that your max capacity is set, you can track your guests against that limit in our mobile app. If you do not already have the app, you can grab it from your mobile device's app store by searching for Traction Guest Mobile. To learn more about the mobile app, click HERE.
Once you’re in the app, tap on the Capacity tab near the bottom of the screen. Then, tab the location name near the top of the screen and select your location if it’s not already selected.
You will then see that location’s capacity data for the day. It is separated into two segments. The top portion shows:
People currently signed-in to that location.
Amount of people overcapacity.
Expected visitors in 1 hour (This is based off the start times in your existing invite records).
Maximum capacity of your location (This is the number you’ve set in your location).
The bottom section shows a People Count graph separated into individual hours. This data shows:
Guests currently signed-in
Expected Guests (Based off existing invite records)
Combined number of on-site and expected guests that bring your location overcapacity
Mobile sign-in/invite capacity messaging
In addition to capacity tracking, the mobile app can also let you know if you are creating an invite or sign-in for a location that is reaching or past capacity. This is a mobile app only feature.
