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How Do I Use The Picture and Picture Countdown Page?
How Do I Use The Picture and Picture Countdown Page?
Reg Gray avatar
Written by Reg Gray
Updated over a week ago

Enterprise has the ability to take a photo, or multiple photos, when your guest signs in. This can be a photo of their face, or anything else you'd like - ID, parcel, passport, safety equipment, and more.

There are two options for adding a picture page to your experience which will ask your guest for a photo: The Picture Page and the the Picture Countdown Page. The knowledge article will cover both pages.

The sections below include:


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Picture Page

Whether your company has strict security policies or you want to put a face to a name, the Picture Page allows you to take a photograph of the guest as part of the sign-in experience. The Picture Page can also be used to verify additional on-site requirements (i.e. hard hat or work boots).

Simply choose the Picture Page from the experience editor's page menu when adding it to your sign-in flow. To learn more about using the Experience Editor, click HERE.

Picture Page Example.png

Title

The description of what you would like the guest to take a photo of. If you require a photo of an ID or the guest wearing their hard hat, you would enter that here.

  • Open Camera Immediately: If you only require a photo of your guest, you can select to open the camera immediately, which will reduce one extra click and just display the camera preview.

  • ​​​​​​​Allow Guests to Decline: Sometimes guests do not like having their photo taken. If a guest photo is optional, you can allow them to decline the picture

  • Skip if Previously Taken: If you wish a returning guest to not have to re-take that specific photo.

  • Use Other Camera: Enabling this defaults the back facing camera to open instead of the forward one. Ideal for when taking photos of ID.

  • Hide From Preview: Hides the picture from appearing as the main profile picture in the visitor's guestbook entry. Instead, this appears in the guestbook as a clickable link and can be downloaded.

Picture Countdown Page

The Picture Countdown page will automatically take a picture after a countdown is complete. This gives your visitors time to fix their hair and smile before the snap is captured without the need for them to push any buttons.

Picture Countdown.png




Title

The description of what you would like the guest to take a photo of. If you require a photo of an ID or the guest wearing their hard hat, you would enter that here.

  • Skip if Previously Taken: If you wish a returning guest to not have to re-take that specific photo.

  • Use Other Camera: Enabling this defaults the back facing camera to open instead of the forward one. Ideal for when taking photos of ID.

  • Countdown (Seconds): The amount of time, in seconds, that will countdown before the photo is automatically taken. The minimum for the counter is 3 seconds while the maximum is 20 seconds.

  • Hide From Preview: Hides the picture from appearing as the main profile picture in the visitor's guestbook entry. Instead, this appears in the guestbook as a clickable link and can be downloaded.

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