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Configure Visitor Settings

Visitor sign-in and privacy settings


The Advanced Visitor Settings view is where changes to the visitor flow and visitor privacy settings can be made by the company admin. These can be accessed by logging into your SwipedOn web dashboard and navigating to the 'Settings' > 'Visitor Settings' > 'Advanced Settings' view and enabling or disabling the visitor settings using the checkbox.

Visitor Settings

Visitor photo

  • If enabled, visitors will be required to take a photo when signing in.

  • If disabled, visitors will not be required to take a photo when signing in.

*Please note: visitor photos are only available on Standard, Premium and Enterprise plans


Select a host

  • If enabled, visitors will be required to search for an employee (host) to visit.

  • If disabled, visitors will not be required to search for an employee (host) to visit.

  • If enabled, visitors are presented with a list of employees (hosts) to choose from.

  • If disabled, visitors are required to search for their host by entering the host's full name.

  • If enabled, visitors who select a host who is not signed in will be shown a notification that the employee is signed out, including any signed-out message that the employee has left.
    *This setting will only display if Employee In/Out is enabled on at least one iPad and Android tablet.

  • If disabled, visitors will not be notified if the host they select is not currently signed in.

  • If enabled, the host selected by the visitor during sign-in will receive an email notification with all of the filled-out visitor fields.

  • If disabled, the host will only see the visitor name and company name fields in the email notification.


Returning visitors

  • If enabled, a 'Remember Me' toggle will appear on the visitor sign-in view on the iPad or Android tablet. If a visitor chooses to use this, their details will be remembered for a faster sign-in next time.

  • If disabled, visitors will not be remembered when signing in via the iPad or Android tablet.

  • If enabled, SwipedOn will suggest the visitor's name to choose from (allowing quicker sign-in/out) once the first three letters are entered.

  • If disabled, visitors will be required to enter their full name and company name.


Approvals

  • If enabled, and the visitor requires approval, the approval notification will include all additional visitor fields with information entered against them.

  • If disabled, and the visitor requires approval, the approval notification will not include any additional visitor fields, only the full name, company name and field that triggered the approval notification will appear.

  • If enabled, and the visitor requires approval, the host selected by the visitor when signing in will also have the ability to approve or reject the visitor.

  • If disabled, and the visitor requires approval, the host selected by the visitor when signing in will not receive the approval notification. This will only send to admins at the visitors location.

  • If enabled, the listed recipients will receive a copy of the approval alert notification when a visitor signs in.
    *This email will not contain approve or reject buttons, only admins (and hosts, if this setting is enabled) receive emails that include these options.

  • If disabled, no recipients listed below will receive a notification when a visitor signs in and requires approval.


Additional recipients for sign in notifications

  • If enabled, the listed recipients will receive a notification when a visitor signs in.

  • If disabled, no recipients listed below will receive a notification when a visitor signs in.


Sign out settings

  • If enabled, the company admins and location managers at this location will be notified if a visitor is still signed in after the set number of hours.

  • If disabled, no notification will send when a visitor is still signed in.

  • If enabled, the host will also be notified if a visitor is still signed in after the set number of hours.

  • If disabled, the host will not receive a notification if the visitor remains signed in after the set number of hours.


  • If enabled, the company admins and location managers at this location will receive a notification when a visitor signs out.

  • If disabled, company admins and location managers will not receive a notification when a visitor signs out.

  • If enabled, the host will also receive a notification when the visitor signs out.

  • If disabled, the host will not receive a notification when the visitor signs out.


  • If enabled, visitors who forget to sign out will be automatically signed out a minute before the selected sign-out time.

  • If disabled, visitors will stay signed in.

  • If enabled, SwipedOn will automatically anonymize any visits outside of the date range selected.

  • If disabled, SwipedOn will not automatically anonymize any visits.

*Please note: if subscribed to a multi-location Enterprise account, location settings are applicable on this page. Click here to find out more about location settings

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