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How to Ask For Help in Compliance?

Written by Jacques LeCour

Stuck on how to perform an action in Compliance? Unsure about next steps? No need to fret -- Compliance offers an in-house Chat feature where you can ask any how-to questions relating to your account.

To access the feature, open any page from your Compliance account. The quickest way is from our main login page: https://app.threatswitch.com/login.

Note: ThreatSwitch was the previous name of the product and is currently still in use in certain areas of the platform.

The chat feature will be located in the lower, right-hand corner of the page. All you need to do is Click the green icon > Messages > Send us a message.

Type a question to be brought to the AI agent. If it is unable to answer, click Talk to a person to be connected with our support team. Please do not hesitate to reach out.

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