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(v2) Cannot create a meeting, error message: You do not posses the required information to complete the meeting
(v2) Cannot create a meeting, error message: You do not posses the required information to complete the meeting
Reg Gray avatar
Written by Reg Gray
Updated over a week ago

Cannot create a meeting, error message: You do not posses the required information to complete the meeting.

When you try to create a meeting in Planner, you get this error message:

You do not posses the required information to complete the meeting. To resolve this issue, please contact the system administrator.

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The problem is that you are not connected to either a meeting type or billing account. Meeting type and billing account are granted through your Planner department. Please ask your administrator to check that your Planner user has a Planner department which contains a meeting type and billing account.

See this guide on how to connect users, departments, billing accounts and meeting types https://helpdesk.pronestor.com/hc/en-us/articles/360028128652

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