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Setting up Workspace Solution

Updated over 9 months ago

Congratulations on your Workspace solution! This guide will take you through the Administration module, and how you can configure the solution and get it ready for use.

Steps to access the solution and the Administration module:

  1. On your PC, open your browser and go to https://my.pronestorworkspace.com

  2. Select “Work or school account” to log in using your company e-mail and pw

  3. Select your name in the top right corner to go to your profile

  4. Select “Go to administration”

You’re now in the Administration part of the solution and can start the configuration.

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The sections below include:

After creating your users, we recommend:

  • Creating the attributes for desks, as you will need them later.

Creating attributes and locations

You have just created your first attribute and can continue with the rest on your list. The attributes will be added to the list above “Add a new attribute”. If you need to change or delete an attribute, simply select it from the list of attributes and you can edit it. You will also be shown which desks this attribute has been added to.

Managing Users

Creating Your Locations and Units

You can now proceed to create your different locations, units and areas. Before you start, please consider the best structure for your office/locations. When creating your locations and units, consider how many floors you have, how large they are and if they have a natural split into smaller sections. E.g., based on departments or the geographical orientation of the location. This can make it easier for users to navigate, and it will also impact the floor maps you create for the solution. Please scroll down to see the section regarding floor maps.

To do this, please follow these steps:

  • In Administration, select Office chart

  • Your company name will be visible as the first unit in your Office chart on the left side of the screen

  • To add additional units, go to “Add a new subunit to [your company name]”

  • Add the name of the subunit and select “Save”

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Adding units and subunits

Now you can proceed to add all the units/subunits you need. Please note:

  • You can create as many units as you want below your main unit

  • You can add subunits to subunits by selecting the relevant subunit on the left side

In this screen dump:

  • Sign In Workspace is the main unit

  • We have added offices in 2 different cities as subunits to the main unit

  • In both cities, we have divided the offices into different areas, added as subunits to the subunits

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Desk Attributes

Attributes: are the different types of equipment or other relevant information about a desk, that can be used to find a desk with the proper equipment. To create the attributes, you must:

  • Have an overview of all the different types of equipment/information that are available on all the different desks.

In the menu at the top of the screen, select Settings

Select Desk attributes

Below “Add a new desk attribute” enter the name of the attribute

Select “Icon” to find an icon matching the attribute. Select “Save”

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Creating Desks

For detailed instructions on creating desks, check out THIS knowledge article.

Overview Screens of Desks

Connecting Screens

Continue until you have chosen the floor maps for all relevant units.

When you have added floor maps, they are visible in the solution. However, it’s also possible to show a floor map on a large screen mounted at the entrance to a building or floor. This can be a help for users when they arrive at the location and need to find their way around.

To connect a screen, please follow these steps:

  1. On the screen that should show a map, open a browser

  2. You will now see a 6-digit code

  3. In a browser on your PC, go to Workspace Administration

  4. Go to Office chart

  5. Select the unit which floor map should be seen on the screen

  6. Select Screens below the name of the unit

  7. Enter the 6-digit code and select Verify

  8. Enter a name for the screen (should help you identify which screen it is)

  9. Select the right floor map

  10. Select Save

The screen will now show the floor map you have just chosen. If relevant, it’s possible to add several screens to one unit.

If you need to edit the content on the screen, e.g., update the floor map, simply select the right screen. You can now update the name, which unit it’s connected to or change the floor map. The screen will automatically update once you have selected Save.

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