By default, the SIS Kiosk supports Brother label printers directly through the app. If you would like to connect to another printer brand, such a color or cardstock printer, you can do so with the SIS Print server.
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In this case, your iPad kiosk does not talk to the printer directly. It sends the finished badge, as an image, to a small application called the Sign In Solutions Print Server running on a Windows PC on the same network. That PC then prints the badge on a printer it is already set up to use.
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This guide covers installing and configuring that application.
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Before you install anything, print a normal Windows test page from the PC to the label printer. the Print Server relies on an already existing connection between your PC and printer to work.
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On the PC that will do the printing, go to signinsolutions.com/downloads and find the Print server section. Click the version link to start the download.

The download arrives as a zip file. Right-click it, choose Extract All, and open the folder that appears. Inside you will find the installer file. Double-click it to begin.
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Work through the setup wizard. When you reach Ready to install, click Install.

Windows will ask you to confirm and you need administrator rights on this PC to continue.

The shield on the Install button means Windows will prompt for administrator approval. If you do not have it, stop here and ask your IT team.
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On the last screen, leave Launch Sign In Solutions - Print Server ticked and click Finish. The application needs to start now so it can request the network permission covered in the next step.
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The first time the application starts, Windows will ask whether to allow it onto your network. Ensure you allow access.
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Note: Without this permission the application will look like it is working perfectly, but the iPad will never be able to reach it, and no error will appear anywhere. If printing fails later and you are not sure what you clicked here, this is the first thing to check: open Windows Defender Firewall settings and confirm Sign In Solutions - Print Server is allowed on the network type your PC is currently using.

The application opens on its main screen. At the top is the IP Address of your PC. You will need to type this into your Kiosk shortly.
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Below that is a list of every printer this PC can print to. Find your label printer and click Select next to it. A green tick and the word Selected confirm the choice.

If the list is missing your printer, click Refresh. If it is still missing, the printer is likely not properly communicating with the PC.
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Click the gear icon in the top-right to open Settings. The setting that most matters is Media Size. It must match the label roll actually loaded in your printer or else the print job will fail.
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Click Test print to confirm your connection/print settings. To view Logs, click the Lobs tab near the top of the page.
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The application must be running for badges to print. Closing the window keeps it running in the background. You will find it in the system tray along you windows menu bar at the bottom.
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Two things worth setting up now, so printing does not stop unexpectedly:

With the PC ready, the last step is telling the kiosk where to send badges.

You are now ready to try a print job directly from the iPad. The easiest way to do so is to complete a Kiosk Sign-In where the Experience is configured to Print Badge at the end of the sign-in flow.

In the Kiosk Experience editor within the admin portal, make sure the Print Badge button is checked on the Thank You Page(s) at the end of any of your paths you'd like to trigger a print job.
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