Avigilon, owned by Motorola Solutions, offers physical security and access control solutions. The Sign In App extension integrates specifically with Avigilon Alta (formerly known as OpenPath), their cloud-based access control platform.

The Avigilon extension is the second native extension available in Portal 2.0. It connects visitor management with physical access by automatically pushing digital credentials to visitors through Avigilon Alta when triggered by events in Sign In App. This removes the need for reception or security staff to manually provision access in the Avigilon system.

Credentials are delivered digitally through the Avigilon Alta Open app. No physical badge or card is required.

✅ Automatic digital credentials: visitors get door access without anyone touching the Avigilon system.

✅ No physical badge required: visitors unlock doors with the Avigilon Alta Open app on their phone.

✅ Access that ends on its own: each pass is valid for 24 hours from sign-in, and is removed as soon as the visitor signs out.

✅ Different access for different visitors: install the extension once per visitor group, each pointing at its own Avigilon access group (for example, contractors get one group and general visitors another).

✅ Remote reception: run visitor management at unstaffed sites where no one is there to hand out cards.

In the Alta Access portal, go to Users > Access groups and create a group for visitors. Give it the door permissions visitors should have, and any time-of-day or day-of-week schedule you need.

Use a group that only visitors belong to. When a visitor signs out, the extension removes them from this group, so it shouldn't be shared with staff.

Want different access for different kinds of visitors? Create one group for each, for example "Contractors" and "Visitors".

Go to Manage > Extensions, where you'll see the providers available to you.

Click Avigilon to see its extensions, then click Install on Avigilon Sign-in.

Fill in the form:

Click Install Integration.

Back in the Avigilon provider, click Install on Avigilon Sign-out. Use the same sites, groups, login and access group name as Step 2.

Without this extension, visitors keep their pass until it expires 24 hours after sign-in.

Repeat Steps 2 and 3 for each kind of visitor. In each pair, choose the Sign In App group(s) for that kind of visitor and enter the matching Avigilon access group.

Check the full flow with a test visitor:

That's it! You're now set up with the Avigilon extension.

Visitors receive their credential through the Avigilon Alta Open app. When a pass is issued, Avigilon emails the visitor instructions to download and set up the app. In Avigilon, the pass appears as SIA Visitor Pass.

Once set up, visitors use the app to unlock the doors their access group allows. No physical badge or card is required.

When a visitor signs in at an enabled site:

When the visitor signs out (Avigilon Sign-out extension):

You can view and edit your installed extensions in Manage > Extensions > Installed. Filter the list by provider if needed.

Click an extension's name to see its full details and make changes. If you change the access group or sites on one Avigilon extension, make the same change on its partner.

In Manage > Extensions > Activity Log you can see all extension activity, including the time and date, trigger name, event and status.

We hope you've found this guide useful but if you have any questions around this or any Sign In App feature, please contact our support team at [email protected]