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Hardware/Software Requirements

What are the Hardware / Software requirements to use Sign In App?

iPad models Sign In App supports

  • iPad Air (3rd Generation - current)

  • iPad (5th Generation - current)

  • iPad Pro (All models)

Please Note: Sign In App supports models running iPad OS 16 or later.

Android tablets

Sign In App supports any Android tablet running Andriod 11 or above and running all Google services.

Please Note: Bouncepad support a wide range of Samsung Galaxy Tab devices, and Bouncepad support would be essential if you are looking to use or purchase Sign in App Tap. If you don’t have a bouncepad you can view the range of enclosures here

Sign In App Tap is compatible with anything in the Bouncepad Original Range

Companion app

  • Smartphones running Android with google services - Android 7 or later

  • Smartphones running iOS (Apple) - iOS 15.5 or later

Tip: Learn more about the Companion app for employee sign-in here.

Brother label printers Sign In App supports

  • QL-710W (Wi-Fi only)

  • QL-720NW (Ethernet and Wi-Fi)

  • QL-810W (Wi-Fi only)

  • QL-820NWB (Ethernet, Wi-Fi and Bluetooth)

  • QL-820NWBc (Ethernet, Wi-Fi and Bluetooth) - Recommended

Tip: Learn more about connecting printers here.

Label rolls Sign In App supports

  • Non sticky media DK-N55224 54x88mm

  • Sticky media DK44205 62 x 88mm

  • Red, white and black media DK22251 62 x88 mm

Tip: We can supply these labels to your organisation, please note there is a small delivery charge for this. To order labels please don't hesitate to reach out to us at [email protected] and you can read more about badges here.

Web browsers Sign In App supports

Sign In App works on all modern web browsers!


We hope you've found this guide useful but if you have any questions please contact our support team at [email protected].

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