The ID Scanning feature allows visitors to quickly scan a wide range of identity documents at the kiosk, automatically capturing key information like name, address, and date of birth to streamline the sign-in process.

Our ID scanning feature allows you to configure specific visitor groups to be prompted to scan their ID at the Kiosk when signing in. This feature supports over 2,500 identity documents from more than 140 countries including:

This quick and seamless process will prompt the user to present their ID and will guide them to ensure it is positioned correctly to capture the information. Following a successful scan of an ID, the visitor's full name is populated during the sign in process, and the image of the ID that was captured, along with data recorded from the ID, will be visible in the Sign In App Portal Today page and History report.

The ID Scanning feature is an option in all ‘Enhanced’ & ‘Pro’ subscription plans. Apple iPad using iPadOS 13 or above iPad (Kiosk) app v4.5.0 or above

The ID Scan setting can be enabled for individual groups by going to Manage > Visitor groups > Select group > Advanced in & out and scroll down to ID Scanning under additional security settings. Select Enable ID scanning:

Once the feature is enabled for a group, when a visitor signs in, they will be prompted to have their ID ready for presenting to the Kiosk camera

The visitor's name scanned from the ID will then be pre-populated as their full name for the visit. Along with an image of the ID, the following information will also be recorded in the visit record.