Host notifications will notify a member of a repeat visitor group when a visitor has arrived and selected them as their host. To use host notifications you need:

A sign in field of type Notify list is added to your account when it's created, but to check this go to Manage > Sites > Select site > Sign in & out > Sign in fields, and check the field type is Notify list.

The field label might be different depending on your requirements, but the field label is the question presented to the visitor on sign in. To edit the field, click on the field name and then select Edit field.

For further information about adding or editing fields for a site, please see this guide.

The Notify list uses repeat visitor groups as a directory to allow the visitor to select their host. You need a repeat visitor group set up which is populated with the members you'd like to be available as hosts, including their email and or phone number depending on how you'd like them to be notified.

You can add members to this group by going to People > Select Repeat Group from the group selector and then click Add member or Import to bulk upload members . You can read more about importing members here.

The host group needs to be set to show on any site you'd like the members to appear as hosts on the notify list. Head to Manage > Sites > Select site > Details > Group visibility and click Edit group visibility to ensure the group is included on the site list.

Each repeat visitor group can be included or excluded from your notify list. To ensure your host group is included on the notify list, head to Manage > Visitor Groups > Select Repeat Group > Details and under Host notifications ensure 'Allow this group to be selected as hosts' is toggled on:

You can notify hosts by Email, SMS and Slack - if you have the integration set up. To set these notifications up, go to Manage > Visitor Groups > Select Repeat Group > Details and under Host notifications you can choose to notify host on sign in, and sign out, via Email, SMS and Slack:

Hosts can be notified of their visitor signing in with push notifications by enabling the setting in Companion app. From Companion app, tap the profile icon in the bottom right corner and scroll down to Notifications and toggle the setting Host notifications on. You also want to check that the Notification type is set to Push too in the section below this.

When a visitor signs in the host will receive a push notification to their iOS or Android device notifying them of their visitor signing in.

We hope you've found this guide useful but if you have any questions around Host notifications or any Sign In App feature, please contact our support team at [email protected].