With Sign In App contactless solutions you can eliminate visitor and staff contact with the iPad/Android screen, prevent queues forming at the entrance, and ensure signing in is safe and easy.

To get started with Contactless you need to enable this feature from the online management portal. Go to Manage > Sites > Select Site > Kiosk and then select Contactless sign in from the component drop-down list.

Toggle on Display dynamic QR code and then select the position you would like the QR code to be in on your welcome screen:

You will see this is automatically updated on the Welcome screen display on the kiosk app.

Contactless sign in allows visitors to sign in using their personal smartphone device, simply by scanning the secure QR code displayed on screen. Present guests with the full sign in experience, customised for their visitor type, including group specific messages, PDFs and videos. Ask your visitors to complete the information you need to ensure their safety on site, while capturing signatures, photos and any other important information. Contactless sign in doesn't require your guests to install a separate app and is a fully customisable, secure, no-touch option for any industry.

Using any smartphone camera, visitors can scan the secure QR code from your welcome screen, giving them the option to launch their web browser and complete the sign in process. When your guest is ready to leave, they can tap the sign out button on the same web page.

When a visitor arrives, they need to initiate the sign in process by opening the camera on their smartphone and scanning the Contactless QR code on the Sign In App Welcome screen. This gives them the option to launch a web browser and begin the sign in process.

Your guest will be asked to complete any sign in fields, agree to Notices (including documents and videos) and have a photo taken if applicable. Contactless sign in supports all of the customisation options you've set for each visitor group.

Contactless sign in also supports visitor pre-registrations. With Contactless sign in enabled, pre-register visitors as you normally would. Your visitor will receive an email with some additional options.

From the invitation email, tapping the Sign In button will launch the smartphone camera for a security check. Your guest will then scan the QR code on the iPad's welcome screen and their details will be automatically populated. When your guest is ready to leave, they can tap the Sign Out option on the invitation email.

In order to sign out just tap the button on the web browser or scan the Contactless QR code again and any sign out fields will be asked. Once you've completed this, your Contactless sign in is complete!

Sign In App Companion is a free download and is available as part of your Sign In App subscription. There are no limits to the number of staff or repeat visitors you can invite and you can control the level of access for each user.

To read more about companion app click here.

To use Contactless sign in for repeat visitors, you first need to send each person a Welcome email from the portal. To do this, go the portal and navigate to People directory > Select repeat group
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Find the member on the People directory table for that group who you’d like to invite and click to open their member profile. On the Details tab, scroll down to find the section called Welcome email and tick Send welcome email, then press Save. You need to ensure the group member has an email address populated.

Once the group member has received their Welcome email, they need to press Tap to sign in from the welcome email on their smartphone. This step must be completed on site.

When this has been tapped it will launch a browser on their smartphone. They will then need to press Enable camera and scan the Contactless sign in QR code on the Welcome screen of your tablet. Once they've been verified, they will be prompted complete the sign in process.

It’s important that repeat visitors keep hold of their Welcome email if they’re using Contactless sign in over a long period of time

Sign In App Tap is an additional piece of hardware which can be used with your existing door access cards or fobs to sign in on the iPad. With one tap, staff can easily sign in and out without needing to touch the screen.

QR codes can be displayed on badges and can be used to sign in without touching the screen, just make sure you've got Handsfree QR scanning turned on. You can do this from the Settings on Sign In App on your tablet.

Mobile sign in allows repeat visitors (such as staff) to sign in and out directly from their smartphones using our free Companion app for iPhone and Android.

We hope you've found this guide useful but if you have any questions around Contactless sign in or any Sign In App feature, please contact our support team at [email protected]