Welcome to the Sign In App user knowledge base. Our guides cover all areas of the Sign In App ecosystem including the online portal, Kiosk visitor app and mobile companion app. Along with in-depth guides, you can find helpful tips that provide step-by-step instructions for the features you are most likely wanting to use.

Sign In App is a simple, easy to use app for registering visitors and staff. As guests sign in, their details are stored in a secure visitor management portal, providing you with real time visitor information and reports. Paired with both the kiosk visitor app and mobile companion app, Sign In App becomes a powerful tool that can provide visitors with the information and documentation they required for their visit as well as allowing staff members to sign in from their mobile or while on the road.
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The Sign In App portal is an online tool that allows you to easily see who is signed in to your site at any time. It provides a fully searchable history of your visitor and employee sign ins. From the Sign In App portal, you can also manage your sites, customise your Sign In App experience and turn on additional features.

If you already have an account, you can log in to the Sign In App portal from a desktop or notebook PC at https://account.signinapp.com/ with your email address and password. You can also access the portal by clicking Log in at the top of the Sign In App home page. If you are unable to access the portal with the details provided, please contact us.

The online portal is where you can configure settings for your sites, manage your visitor groups and integrations, learn how to evacuate staff and much more. Head to our collection of guides for The Online Portal to work through the set up.

Next, head to our guides for how to build the enclosure and connect a printer!

Sign In App gives you a few different options for signing in visitors and employees, allowing you to choose which ones work best for your site. Get started with the quick set up steps below and follow the links to read more.

Sign In App for iPad and Android is designed to be easy to use, so everyone passing through your reception has an enjoyable experience signing in to your site. Click here to get started with setting up your kiosk app.

Sign In App Companion is a smartphone app available on both iOS and Android that allows staff members to sign in using their mobile, access the site evacuation list, pre-register visitors, view their sign in history and personal QR code. The companion app is packed with features and is a great way for staff and repeat visitors to get the most out of their Sign In App experience.

Sign In App Companion is a free download and is available as part of your Sign In App subscription. There are no limits to the number of staff or repeat visitors you can invite and you can control the level of access for each user. Click here to get started!

Sign In Posters can be used to display static QR codes so visitors can register without touching a shared device. You can print out as many copies of the static QR code as you need to cover all the entrances and exits on your site.

This is great if you’re catering for a large number of visitors and need to collect important data without creating a central touchpoint. Click here to set up your sign in poster(s)!

Included in our knowledge base you will see a set of additional guides for using Sign In App which cover features like host notifications, remote sites, custom translations and much more.

You can also check out our available add-ons for features like Time & Attendance and Spaces.

Need to get in touch? Whether you have a question for our support team, ordering hardware or expanding your account, we’re here to help. Here is how to get in touch with us .