Settings is the kiosk app’s own configuration screen. Most of what you can set here can also be set for a whole site from the portal.

The welcome screen is the section of Sign In App where visitors can sign in and out, to read more about this, click here.

Sign In App opens to Settings the first time you launch it. To return later, hold your finger on the Welcome screen until the green circle completes, then tap Go to settings.

To start or join an evacuation, tap Evacuations in the top right. Please see here for the full guide on Kiosk - Evacuations.

A kiosk’s settings come from one of two places.

The settings you configure under Manage > Sites > Select site > Kiosk apply to every kiosk at that site, so you can change them without being at a device.

The kiosk uses what is set in its own Settings screen instead. Choose this if someone needs to adjust a kiosk without portal access — a receptionist or site manager working at the screen in front of them — or if you have several kiosks at one site and need one configured differently from the rest.

Note that status alerts, visible groups and the PIN can each already be set for a single kiosk under Manage › Sites › Devices & QR posters, with everything else still managed for the site. If those are all you need to vary, local settings are not required.

Local settings need two steps. In the portal, tick Allow local device management under Manage > Sites > Kiosk > Local device management — this permits local settings but changes nothing on its own. Then on the kiosk, open Settings and turn off Use portal settings.

To check which a kiosk is using, look at the kiosk rather than the portal: if Use portal settings is off, it is using local settings. If the option is missing, the site is not allowing them yet.

With local settings on, these come from the kiosk instead of the site:

Changes you make to these in the portal will not reach that kiosk, and changes made on the kiosk are not synced back.

Printers and Connect Tap pair with the hardware in front of you, so they are set on the kiosk whichever option it uses. The portal does not manage them.

Anything not listed above — your branding, sign in and out fields, and the rest of the site’s kiosk setup — is managed for the whole site and applies to every kiosk, whether or not it uses local settings.

Choose whether this device’s screens are displayed in light mode, dark mode, or following the device’s own system setting.

With Night mode enabled, you can choose the start and end time when the device screen will dim when on the Welcome page. Interacting with the device will increase the brightness and it will return to the dim state after a few seconds of inactivity.

To enable night mode, select the toggle from the general settings menu. Two times will appear, the start time should be set to the time you want the screen to dim each day. The end time should be the set to when you want the screen to return to full brightness.

A 4 digit PIN code can be created to protect the settings page when you try and access from the welcome page. The pin would also be required if you try to access the option to reprint a badge.

This will not prevent the settings from displaying when the app is first launched, so we also advise that you prevent anyone closing the app when in welcome mode. How this is achieved depends on the device and systems you are using. This could be via an MDM/EDM solution, Screen pinning or Guided Access. Please see your device manufacturers instructions.

Have a clock show on your welcome screen. You can choose either white or dark text to allow the clock to stand out on different backgrounds.

Display the present date and time to visitors on the sign in/out confirmation screens.

Display the ‘Tap to get started’ button option on the welcome screen. If this button is not displayed, touching the screen will still start the visit flow.

Enable your device to announce all sign in/out messages.

If you have this configured in the portal you can enable the map to be displayed to visitors after the messages section. Please see more about setting up evacuation points here.

Once a visitor or employee has entered their name, this feature will change the display of additional fields or questions. When enabled, all additional fields and questions are contained on a single scrollable screen. If disabled, each question will be displayed on it’s own screen which allows for longer questions.

If you use Time & Attendance and would like repeat visitors to be able to update their activity status from the Kiosk app, you can toggle this on from the Kiosk settings.

Read more about Time & Attendance and Activity Statuses.

A kiosk by default will display all groups that are associated with the site that the Kiosk is connected to. If you wanted to use a specific Kiosk for a unique workflow, you can choose to hide individual groups from that Kiosk.

Sign In App has over 30 languages available for visitors to choose when signing in. From here you can choose your primary language, the icon type for your language selector, and choose which languages you would like to be visible for selection.

To select a compatible printer to print your visitor badges, follow these instructions.

To connect your printer using Bluetooth you first need to pair the printer in your device settings. Printers connected using wifi need to be on the same network as your device to pair the devices. For more information on how to connect your printer click here.

Use your existing door access cards or fobs to sign in on your device. With one tap staff can easily sign in and out, simplifying the process and saving time for you and your employees. Not only is it quick and easy, but it’s also a secure way of signing in. Find the full how-to-guide for Sign In App Tap here.

View this devices activity log showing recent sign-ins and sign-outs.

Connect an additional site to this device. To do so, you will need the 7-digit code for your additional site. Follow the instructions here to generate an authorisation code.

Disconnect the current site from your device. Once disconnected the app will no longer function and you will need to generate an authorisation code to add the device to a new site, click here to read more.