Your administrator settings allow you to connect your printer or tap, view evacuation lists, add security pins and change settings for the overall app. The welcome screen is the section of Sign In App where visitors can sign in and out, to read more about this, click here.

When you first open Sign In App it automatically launches to the settings, but if you're already using the app or you have configured portal settings and want to access settings you can do this from Reception mode. Hold your finger down on the Welcome screen and you should see a green circle appear, when the circle completes tap Go to settings.

With Night mode enabled, you can choose the start and end time when the device screen will dim when on the Welcome page. Interacting with the device will increase the brightness and it will return to the dim state after a few seconds of inactivity.

To enable night mode, select the toggle from the general settings menu. Two times will appear, the start time should be set to the time you want the screen to dim each day. The end time should be the set to when you want the screen to return to full brightness.

A 4 digit pin code can be created to protect the settings page when you try and access from the welcome page. The pin would also be required if you try to access the option to reprint a badge.

This will not prevent the settings from displaying when the app is first launched, so we also advise that you prevent anyone closing the app when in welcome mode. How this is achieved depends on the device and systems you are using. This could be via an MDM/EDM solution, Screen pinning or Guided Access. Please see your device manufacturers instructions.

Have a clock show on your welcome screen. You can choose either white or dark text to allow the clock to stand out on different backgrounds.

Display the present date and time to visitors on the sign in/out confirmation screens.

Display the ‘Tap to get started’ button option on the welcome screen. If this button is not displayed, touching the screen will still start the visit flow.

Enable your device to announce all sign in/out messages.

If you have this configured in the portal you can enable the map to be displayed to visitors after the messages section. Please see more about setting up evacuation points here.

Once a visitor or employee has entered their name, this feature will change the display of additional fields or questions. When enabled, all additional fields and questions are contained on a single scrollable screen. If disabled, each question will be displayed on it’s own screen which allows for longer questions.

If you use Time & Attendance and would like repeat visitors to be able to update their activity status from the Kiosk app and have Local device management enabled, you can toggle this on from the Kiosk settings. Read more about Time & Attendance and Activity Statuses.

A kiosk by default will display all groups that are associated with the site that the Kiosk is connected to. If you wanted to use a specific Kiosk for a unique workflow, you can choose to hide individual groups from that Kiosk.

Sign In App has over 30 languages available for visitors to choose when signing in. From here you can choose your primary language, the icon type for your language selector, and choose which languages you would like to be visible for selection.

To select a compatible printer to print your visitor badges, follow these instructions.

To connect your printer using Bluetooth you first need to pair the printer in your device settings. Printers connected using wifi need to be on the same network as your device to pair the devices. For more information on how to connect your printer click here.

Use your existing door access cards or fobs to sign in on your device. With one tap staff can easily sign in and out, simplifying the process and saving time for you and your employees. Not only is it quick and easy, but it’s also a secure way of signing in. Find the full how-to-guide for Sign In App Tap here.

View this devices activity log showing recent sign-ins and sign-outs.

Connect an additional site to this device. To do so, you will need the 7-digit code for your additional site. Follow the instructions here to generate an authorisation code.

Disconnect the current site from your device. Once disconnected the app will no longer function and you will need to generate an authorisation code to add the device to a new site, click here to read more.

From within the new Portal 2.0, most of the General settings, Group visibility and languages can be adjusted from the portal. When this toggle is enabled on the Kiosk, these setting can be changed in the portal only.

With the shared evacuation report you can join evacuations with colleagues and account for everyone on site in real-time across multiple devices, ensuring no one is left behind. When an evacuation is completed reports are synced with the cloud, giving you access to historic reports from any device at any time.

Shared evacuations can be started, joined, and completed from Sign In App Companion for smartphones, the Online portal, and the Kiosk App in the same way.
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If you want to start an evacuation report from the app you first need to go to the settings. To access the settings, hold your finger down on the welcome screen until the green circle completes and tap Go to settings. From the settings, tap the Evacuations button in the top right corner and then select Start evacuation - the report is now in progress and can be joined from any other device connected to the site.

You can filter your evacuation report by Groups or Evacuation points:

You can also adjust your view between a list, or icons:

Tap the group or evacuation point to see all the evacuees. By default, an evacuee is unaccounted for. From here you can mark people as present or missing, as well as filter the list by field (such as Role) or search for an individual by name:

If you have unlimited SMS included in your subscription, you will have the option to send an evacuation notification. Click this to be presented with a list of notification options:

Once everyone has been marked as either present or missing, you will see the below message automatically pop up to confirm that everyone has been marked, with a button to End evacuation:

If you need to leave or end the evacuation before everyone has been marked, you can click End evacuation in the top right-hand corner of the report, and this will present you with two options.
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​End your participation: Leave the report without closing it, other participants will be able to continue with the evacuation.

Close the report: Closing the report will end the evacuation for everyone.

Once the evacuation report has been closed for all it can now be viewed from any device with access to the evacuation reports.

From the settings screen on the iPad or android app, tap the Evacuations button in the top right-hand corner, and then select Previous reports. You will see a list of all the evacuation reports that have been carried out. Tap to view the full details of the report:

Within an evacuation report, you can click the share icon below to print or export the report:

You will be presented with options on how you would like your report to show:

From the Evacuation section in the Sign In App portal you can view, print, export and delete evacuation reports. You can navigate to your evacuation reports from the portal by going to Evacuation from the top nav and selecting a report from the list to view the report details.

Clicking Actions will give you the option to print or download the report. You will also be able to expand or collapse further details for each person.

If you need to delete a report, scroll down to the bottom of the report and click Delete report. Please note that this action cannot be undone.

If you’re connected to a printer you will see the option in the top right to print the evacuation report. Tapping this button will print the live fire list using the connected printer. This option is only suitable for sites using continuous rolls of media, not individual labels. There are a few different formats you can choose for the quick print of the evacuation list.